Knowledgebase
RSS Feed
Knowledgebase
 

ACT is based on MS-SQL, and in big companys you can see a DBA [1] taking care of the maintenance. in ACT you have the Database Cleanup in 3 different ways... so as this is so present, you should really consider to do it latest once a week 1. Via...
the right response to the question can Modems be used with dial|it is a "it depends" * most modems had own drivers for windows2000, at that point the clear response was yes it will * for XP most modems, did not provide own drivers, and using the ...
If you pc/Phone is using Tapi drivers to connect to your Phone, before considering to update to Windows 64Bit, you might want to check with the manufacturer of the phone if there is a tapi driver for 64Bit. there are a bunch of drivers out there, b...
If you get the message that ACT needs to shut down while running an Add-on, you must full fill following steps so we could investigate the Issue 1. use the email button on the Support Tab to send us the recent log files 2. describe exactly what you...
ACT! is programmed in that way to push it self ito the front. As this is a good feature in ACT!, it unfortunaly takes the focus away from Windows that you are just working on like the History window. You have 2 ways how to solve this 1. you can plac...
The Icons disappeared after installing a new version of ACT 1. Update from i.e. ACT! 10.01 to ACT! 10.03 1. you must uninstall the Addon before updating ACT!, 2. After installing the latest version of ACT!, you must run the installer again 2. Upd...
Yes, that are normal ACT! Tables and will be backed up as a part of the normal ACT! backup
For testing Custom Tables and ACT!, please don't use the Demo Database or a copy of it, there are problems and bugs with the Demo Database and Custom Tables. Please create a new Database and use it.
You can deactivate ACT Dialer with the Following Steps: Open ACT! Choose "Tools" -> "Preferences" Choose Tab "Communication" Click "Dialer Preferences" Uncheck "Use Dialer" Click "Ok" Click "Ok" again Close ACT! Now your ACT Dialer is deactivated...
If you would like to import some default product you need to import Opportunities first of all and then import Extended Products. During the Extended Products import you can specify custom expressions for such import in the Virtual Columns section. ...
If you have installation problems or problems with starting an Addon, please follow these instructions: 1. At first, please close ACT! and uninstall Addon, also the CRMADDON DevExpress and CRMADDON GeneralFiles for Addon's, you will find all of thi...
You can disconnect incoming and outgoing calls. But with incoming calls you can disconnect the call in the in the pop up window or later in the history window: Incoming call: With an incoming call a pop up opens that shows you who is calling. In t...
Do I have to write the phone number in a specific format to use DIAL|IT? You should use the standard ACT fuction; i.e.use the button to define the country (if the country field is filled with the right country the country code will be predefined) yo...
Does the tapi driver need to be installed on all 5 PC's that will be using DIAL|IT? The driver needs to be installed on every pc using act that wants to run DIAL|IT. Here you find information and tools to test the TAPI Interface of your phonesyst...
If you receive the following error this means that the policy was changed and the password should be reentered. However, the window for password changing was blocked by your pop up blocker: To resolve the issue you need to allow pop ups in your br...
_HOW CAN I USE EXPORT|IT WITH MY ACT! FOR WEB DATABASE?_ If you want to export data out of your ACT! for Web database you have 2 possibilities to do that. * You have to be logged in on the server where your ACT! Windows is installed. Therefor you...
When exporting sub-tables (e.g.: Notes, History, Activities, etc) ACT! has no Company Name / Contact Name Stored in the related Table. ACT! stores a UID (Unique Identity) for the Company or for the Contact. If you want to merge the data you must exp...
If you want to export Documents you need to follow these steps: * Create a new schema with the type _HISTORY_ * On the tab 'FILTER' you need to include the following history types: * Library document * Library document attachments * Then r...
History keeps minimized and is only visible in the taskbar. Please start the Configuration of DIAL|IT Go to Tab Application Settings, then Tab Display and click on Button Reset userrelated WindowsSettings, then restart ACT!
The popup screen allows each individual user to customize the information that is shown in four fields. The first field is always reserved for the calling parties phone number, while fields 2,3 and 4 can be customized on a user by user basis. To ch...
1. Click on the IT Support Icon 2. Click on VoIP AddOn or Dial Tab 3. Unclick the checkbox next to Show Contact on Answer 4. Hit Ok
How is DIAL|IT going to read out our numbers? DIAL|IT is able to access all "Phone" fields, no matter if it are 5 or 50. Are the use of " " blank spaces, "-" dashes, and parenthesis "( )" a problem? We ignore all blank spaces, dashes and parenthesis...
With Data Suite package it is possible to export data from one database and import data to another database. First all data should be exported. PLEASE NOTE that UID should be exported together will other details since it will be used for linking records i...
If you export documents from one database and import to another one there are 3 ways of documents importing to ACT! Database. * If you have all your data (Contacts and Documents) in one file then you can import everything during Contacts import by ...
As soon DIAL|IT and Skype is installed, you are ready to use DIAL|IT with Skype. Following points must be done upfront: 1. Skype must be installed and Running 2. you must go to the skype tab in the config, and select any field, i.e Messenger, t...
If your Contacts are not linked to Companies in your ACT! Database, you can do this with Import|IT. The first step will be to export your contacts using built in ACT! Export Wizard. To start it you need to follow File / Export: Then, please follow...
Depending on your version of DIAL|IT (Basic/Skype, Standard/TAPI, Advanced/TAPI/Skype or Professional/Call Center), DIAL|IT requires a TAPI driver or Skype. If both are installed you can decide - again depending on the version - which service you want ...
REMOVE COMPUTER FROM LICENSE This option allows moving the license to another machine. It is possible to change computers only twice then it will not be possible to reset a license. For example if you have a single machine license you can change the...
This mode when enabled will process all fetched emails automatically once the email is received. This solution should be used if your customers send you requests via some type of web forms and you would like to add the data from them to your ACT! datab...
If your Dial window is not showing a button to Dial like shown below It is most likely that your setup is corrupt. Please open the DIAL|IT setup, Click on the tab Dial And check the Tapi Settings. In most cases this field will be empty. You mu...
Of course you can use DIAL|IT with Hosted PBX. But you need one of the following requirements at least: 1. Your phone is tapi compliant 2. Your phone system is tapi compliant -> You can check thison our website with phone.exe Testtool...
Depending on your version of DIAL|IT (Basic/Skype, Standard/TAPI, Advanced/TAPI/Skype or Professional/Call Center), DIAL|IT requires a TAPI driver or Skype. If both are installed you can decide - again depending on the version - which service you want ...
To assign your Activities, Opportunities, Notes and Histories to the right Contacts, Companies or Groups you should have the field imported to your Contacts, Companies or Groups that can be used for data records linking. The below example will show ...
Import|IT may use up to 40% of your processor load, in the same time SQL process may also consume about 40%. So if you are going to make imports while other users are working with ACT! we do not recommend installing ImportIT application on your server ...
If you have installation problems or problems with starting an Addon, please follow these manual: 1. At first, please close ACT! and uninstall the Addon, also the CRMADDON DevExpress and CRMADDON GeneralFiles for Addon's, you find this all in the "So...
To make it easy for "standard" installs and to avoid issues with redirected My Document folders, we added the config into a folder under c:\Program files\...\ACT\Plugins in a terminal Server / Citrix envoirment, this will not work, as the addon woul...
When your dial device isn't shown in the DIAL|IT configuration, you can do the following things to check where the problem is: !! FOR EVERY STEP IN THIS DESCRIPTION, ACT MUST BE CLOSED. !! 1. Use the Phone.exe Testtool: PhoneExe (x86) [1] T...
When you are making an outbound call and the tool is not opening a History window, this is a setting in the setup of the tool. To fix this, please open the Dial|IT Config , goto the Tab, select the subtab History, and check if "do not suppress History...
If no Pop Up comes up if you receive a call please look at the configuration of DIAL|IT. These are the steps you have to do: 1. Go to DIAL|IT Configuaration (Tools - CRMAddon - DIAL|IT Configuration) 2. Go on Addon Settings - Field Selection...
If the TAPI drivers and Dial|IT did work in your office and the message: appears when you are out of the office with your notebook or mobile device, this message appears when Dial|IT can not detect your TAPI device. This message is there to inform ...
When uninstalling or updating an Addon, it might happen that the old Icons are still dispayed. in this case, you must go to Tools | Customize | Reset Menus and Toolbars, then Restart ACT! and you should be fine. If the icons are still shown, somethin...
_PARENTENTITYTYPE_ of a table can be: * Contact * Company * Group * Contact-Company * Contact-Group * Company-Group * Contact-Company-Group This can NOT be changed after the table has been created.
Your phone numbers are not recognized? This can be if you've selected in the configuration that each incoming call should have a "0" in front of the phone number. Because there is the possibility that DIAL|IT confiused a international with an nat...
When Phone.exe is not showing Tapi drivers (or grayed out) and you can use it with other Apps (like outlook) the problem is normaly that the tapi driver is not configured in the right way. Outlook and other apps are normaly using a specific driver (plu...
Pops up the wrong contact record If sometimes the contact's phonenumber in the popup does not match with phone number of the incoming call please check the settings in the DIAL|IT Configuration. Do some tests with the Minimum Length. Incoming Pho...
If you have good Internet connection using Skype for phone calls and integration with our DIAL|IT addon is one of the best solutions. It is convenient and intuitive in usage, cheap and can be easily integrated with DIAL|IT without additional software a...
If you have any problems to dial out with our DIAL|IT, please check if the ACT! dialer is inactiv. If not, please deactivate it. It might be that the dialer is reactivated after restarting ACT!. In this case, please change the phone line which is...
If you can not connect to Skype with DIAL|IT please check 1. Skype Installation on the computer see Skype 2. Skype Configuration within DIAL|IT see Online Help 3. Register the Skype component manually
Depending on your version of DIAL|IT (Basic/Skype, Standard/TAPI, Advanced/TAPI/Skype or Professional/Call Center), DIAL|IT requires a TAPI driver or Skype. If both are installed you can decide - again depending on the version - which service you want ...
Before the installation of DIAL|IT you have to install a tapi driver or skype. If both are installed you can choose how you want to use DIAL|IT. But if you haven't installed either of them, it doesn't make sense to install it. Why using a tapi driver...
Sometimes the internal Phone list is buggy, we could see this issue when - you updated your database from ACT5/6/2004 - you used some Addons that modifyed the Phone numbers - you had issues with Syncing then you might need to Repair the Intern...
If you have problems with DIAL|IT (like history pop up can not be opened in the tasklist) so please open configuration of DIAL|IT!: Configuration DIAL|IT - Addon Settings - Display Now click on "Reset Settings" and the Windows Settings will be...
Is it possible to save the DIAL|IT settings centrally? 1. set up DIAL|IT as it is desired on computer A. 2. copy the XML file from computer A to computer B. 3. if the name of the Tapi interface is different assigned for each employee you need to...
Problem: Scan|IT is only showing empty or not correct filled fields. Solution: Please follow the steps in the written order: * Try to scan the same card with the CardScan Software * If the CardScan Software also fails with the recognitio...
If the shedule call list stays on top over other windows * if it is possible please open the DIAL|IT Configuration and uncheck the option "Start with ACT! * if you can not open the DIAL|IT Configuration you have to set the option to false in the ...
SHOW CUSTOM TABLE FIELD DATA ON CONTACT DETAIL VIEW _In the Custom Table Manager please, find a function called "Summary Up"._ Using this function you can show data of custom table fields on the Contact View. Depending on the field data type y...
I keep on having this message, but I do not want to use skype anymore, which I uninstalled, after having tested it, so how can I get rid of this anoying message, which pops up again and again ... you just have to go to the config of DIAL|IT there go to...
Here is a short list with different conditions you have to look for when you want to use DIAL|IT General conditions for DIAL|IT DIAL|IT is available for the ACT! Versions 7 - 15 (2005 - 2013 Using a telephone system Using Skype A Tapi compli...
You need Support and to get more accurate log files please set a higher TraceLevel and activate 'TapiTrace' To set the TraceLevel follow these steps: 1. Start ACT! 2. Open the Config of DIAL|IT 3. Go on the tab Support 4. Set the TraceLevel o...
If the countrycode of your country is always shown in the "Call a contact" window and all settings are correct, you might have the following problem: Problem: Different ACT! language and system language: This must ALWAYS be the same on each machi...
Transfering phone calls: If you want to transfer incoming calls to another person in your company and you want that the incoming number is shown on the display of the person who receives the call, please use our tool Phone.exe to find out which call...
Check here if your telephone system is tapi [1] compliant. Instruction: * contact your Phone supplier for the tapi driver software (must be delivered by the manufacturer of the phone or a 3party that made a software for your brand) * provide t...
If you want to use a Snom Phone with DIAL|IT you must install a 3 Party Tapi Driver on Your PC to enable your PC to talk with the Snom Phone. You can download the Snom Driver from Xtelsio this must be installed and configured, as soon this is done, yo...
Vonage hardware is not providing a TAPI interface therefore you can't use DIAL|IT with the hardware provided by vonage. 1. If Vonage allows to use other brands, e.g. the Snom phone. 2. If your internet service is good, you can use DIAL|IT with Skype an...
What needs to be done on these PCS in order to make them talk to the phone system? (I assume ACT and DIAL|IT needs to configured in order for the system to work) Just one thing, the setup will work with any phone i.e. Linksys, Grandstream Only in th...
When using Asterisk as a soft switch, can we listen in to the agents extension real time whilst they are on the phone to clients? Real time attending can be done if the agent sets up a conference call. Any call initiated by the agent will be stored on ...
DIAL|IT is able to show popups for additional incoming calls. * If you are on the phone and someone else calls you a second popup will show up with the number and the information about this caller. * If this is not the case please ask your provid...
If the customer record is not pulling up when you answer your phone, please follow these instructions. 1. Click on the IT support icon 2. Click on ACT! Phone Fields Tab 3. Make sure the Incoming Phone Number Search has a checkmark in it's box 4....
Will DIAL|IT be useable on my system? To use DIAL|IT your phone system needs an installed TAPI driver. You can also use it with your Skype account. The driver for the device will be delivered from the manufacturer / provider of your device. TAPI C...
For example, the DIAL|IT shows the country code 44 in the UK and therefore the contact is not recognized. This issue happens if the logged in user is not located in the country that is set in ACT! Database or international dialing is not set. ...
WHY SERVICE TASKS DO NOT START AUTOMATICALLY If your service tasks do not run automatically, probably this means that CRMAddon Import Service is set to run manually or disabled. To check these settings, please follow Start>Run and type a command SER...
When importing opportunities Import requires importing Process and Stage values as well as specifying a parent record for the Opportunities. However, if you source file does not have Process and Stage elements, you'd need to set a default value for the...
If you want to install Dial|it on Windows8 and use skype, you must download & install Skype from the webpage www.Skype.com [1] the built in Skype version is not accepting any connections from any other program. Links: ------ [1] http://www.sk...
If your call have a scratching problem or broke often. It´s a \"CONNECTION PROBLEM\" not a DAIL|IT [1] error. 1. Use a wired LAN connection when you make a call. Test this for a while. (WLAN connection can make problems) if you already have probl...
TITLE IMPORT EXAMPLE In case your source file contains tiles like Dr., Ph.D. or Prof. and you would like to add them to your salutations in ACT! during import. This is possible with Custom Expressions feature available in the Virtual Mapping tab. Wh...
This article describes the situation when the source file contains extra data in the 'date' field. During the import process ACT! imports to the field of 'date' type and thus may convert data or import improperly. In this situation it is recommended to...
If you get the following warning message, please be advised that it does not cause any issues with Scan|IT's performance. It is related to the CardScan software. Please follow recommendations provided in this warning message to get rid of it:
If you get the following warning message, please be advised that it does not cause any issues with Scan|IT's performance. It is related to the CardScan software. Please follow recommendations provided in this warning message to get rid of it:
I DONT KNOW WHERE TO FIND MY LOCAL LICENCE KEY AND I AM NOT SURE WHICH IS ALREADY IN USE. If you are not sure, which licence key your addon is currently running on your machine, there is a simple method to find it out. open up the Registry [1] and g...
MY SCAN|IT DOES NOT SHOW PICTURES IN ACT! At first, you have to check your Act! Layout (Tools=>Design Layout=>Contact), if you added two picture fields and mapped them right. Also you have to map the front side and back side of the Vcard with the ri...
Handheld Contact [1] - Wie upgrade ich HHC auf meinem Telefon? BLACKBERRY: * Öffnen sie auf dem Blackberry den Internet Browser. * Gehen sie auf WWW.HANDHELDCONTACT.COM/OTA * Wählen Sie die PROFESSIONAL EDITION und wählen Sie DOWNLOAD. * E...
Um diesen Fehler zu beheben folgen Sie diesen Schritten: 1 Klicken Sie auf das Windows Startmenü 2 Bei Programme/Dateien durchsuchen 'services.msc'. 3 Es öffnet sich nun das Dienster Fenster. 4 Suchen Sie nach HHC7Service. Rechtsklick auf diesen und wähl...
Powerpoint [1] Error displayed: Powerpoint [2] found a problem with content in xxxx.ppt PowerPoint can attempt to repair the presentation. If you trust the source of this presentation, click repair. There was an error access the file xxxxx.ppt ...
HOW TO SUBMIT A TICKET DIRECTLY FROM YOUR ADDON Each addon is supplied with a separate module that allows creating support tickets directly from the addon interface. To take advantage of this functionality, please follow Support tab of your addon an...
If Fetch|IT [1] does not create an Template for your fetched E-Mail, you may have used a special character for your Fetch|IT scheme name. Please make sure there is no special character [2] in you Fetch|It Scheme Name. After renaming it, go throug...
You created any kind of Task in our Addon Service|IT [1] and you can not use the "Run" button. (See Attached Image below). This Problem may occur if your Task is not active. Please make sure the Task is active. It is only possible to start an activ...
A new folder called "crmaddon-fetched-mailbox" was created on my Mail Box Fetch|IT [1] does set up a new folder on your Mailbox [2]. It is called "CRMADDON-FETCHED-MAILBOX". This is required to make sure, Fetch|IT only fetches every E-mail on...
If you can´t find your "Phone Call List" For Dial|IT [1] the Window it is out of range. A: Windows Vista or Win7. * go with the mouse in the Windows Task-bar [2] over the icon "phone call list" or ACT!. * there pop up now a preview of the "pho...
It is also possible to send log files directly from HELP MENU OF IMPORT|IT APPLICATION. The following screen will appear: Fill out the required fields and and click 'SEND' button to send log files to our support team.
There is a bunch of tuning features that can speed up Act!, some are related to the OS and some are to Addons. 1. RAM you should assure that you allways have more then 50% of your physical memory free... due to the fact that Windows is starting Swap...
FOR DIAL|IT SPECIFIC SUPPORT (INSTALLATION AND PREMIUM SUPPORT) Please make sure Phone.exe works as expected. Help and Tutorials can be viewed here: http://kayako.crmaddon.com/index.php?/Knowledgebase/Article/View/66/0/use-phoneexe [1] http:/...
How to reallocate ACT! Index files from the C: Drive When you host ACT! and your Server is set up with a small C: main partition or a small C: drive only for the Operating System [1]. Your ACT! database itself is not deployed on c: drive, it is loca...
Sometimes we need your database. this can be nessary when * You want a Database Repair * We need your Database copy for debuging some failure in a addon or in ACT * We planned a Training with your staff (we do training with your data, so your st...
there are several ways how a act Databas can/should be saved, so you do not loose any data in the case of a worst case scenario 1 . the standard is the ACT Backup [1], + Easy way how to make a backup + Easy to Restore - can only make backups o...
If you are experiencing a problem with the automatic call function in ACT!, it may occur if there was the following scenario in the past. Your ACT! Database was exported from ACT!6 to an higher version of ACT!. TO MAKE CALLS OVER ACT! AND WITH CHECK...
CRM ADDON HAS 4 DIFFERENT SUPPORT OPTIONS. 1. FREE SUPPORT All our addons come with unlimited free support. To provide efficient support services we need to get as much information from customers as possible. This can be done through all our addons, ...
Unsere Schulungen stimmen wir die Schulungsinhalte vor der Schulung mit Ihnen ab, die Schulungsinhalte orientieren sich vor allem an Ihren konkreten Fragestellungen aus der täglichen Anwendung. Deshalb stellen wir IHRE ACT!-UMGEBUNG soweit als möglich ...
BLACKBERRY Q10 HHC DATA TO ADDRESS BOOK Right now it is not possible to import your HHC Data to the Blackberry Q10 Address Book. the same limitation exists for any native app that is runing on the blackberry X10 devices. As far as we are informed thi...
YOU HAVE LOST THE LICENCE OR THE SERIAL OF ONE OF OUR PRODUCTS AND YOU WANT TO RECOVER IT. We can recover your Serial or Licence but we need to know several things and you have to post this in the Helpsute under the devision Licence. : * The E-Mai...
In Mailstore ist es möglich, verschiedene Ordner zusammenzuführen indem man Ordner, die beide das Selbe Überverzeichnis haben, identisch benennt. Zu beachten gilt hierbei, dass man sollte es zu einer benutzerübergreifenden Konsolidierung kommen mit ...
Most CRM Solutions work with UID [1] (Unique identifier) for records For exporting and/or importing data we always use the UID where possible. Due to using the UID we ensure that we can Update imported/exported Data at anytime. I.e. if you hav...
THINGS YOU NEED TO MAKE DIAL|IT RUN WITH RINGCENTRAL * A PHYSICAL SNOM PHONE (E.G. SNOM 320, SNOM 370) * A RINGCENTRAL ACCOUNT * A SNOM TAPI DRIVER * OUR DIAL|IT When you want to use Dial|it with www.Ringcentral.com [1] you should consider ...
User Case: you import Data from another System (ERP [1], sap or anything else) to act! with our Import|IT [2]. there may be a special case, that you got an e-mail address from a contact in act! and you do not want this to be overwritten, if your e...
In Windows you can find some default Tapi drivers. in most cases, your phone will NOT work with this drivers. only in very specific cases some rare phones will work with them but, in this case your Phone guy needs to configure the tapi driver. * Ag...
Erhalten Sie bei Mailstore den Fehler: DER AUFGABENPLANUNGSDIENST WIRD NICHT AUSGEFHRT (AUSNAHME VON HRESULT: 0X80041315) Gehen Sie wie folgt vor: * Klicken Sie auf "Start" und geben Sie in die Leerzeile "Programme/Dateien durchsuchen" den Be...
1. Freier Support Wir bieten Ihnen kostenlosen Support für alle unsere Addons. Um eine schnellstmögliche Abwicklung zu garantieren benötigen wir möglichst viele Informationen von unseren Kunden. Um in einem Supportfall möglichst vollständig alle nöt...
Laut neuesten Informationen, die direkt von der Firma Skype stammen, will Skype die Desktop API Schnittstelle im Dezember 2013 einstellen. Eine der ersten Newsseiten die das meldete war heise. Sie können den Eintrag hier [1] nachlesen. Auf der offiz...
Skype released the official news, that they are planning to STOP THE DESKTOP-API FOR SKYPE AT THE END OF 2013. - Update - the support of the skype API is now extended till end of 2014 [1] One of the first Article, about this News can be viewed...
Some of our customers did receive the following problem: When you hit call a contact, in the listed numbers at the top they are correct but down at the bottom where you hit call one of the numbers is incorrect therefore meaning the number is wrong. Th...
You try to create a backup or synchronize your Act! database and receive the Error "CANNOT INSERT DUPLICATE KEY ROW IN OBJECT 'SYS.SYSCOMMITTAB' WITH UNIQUE INDEX 'SI_XDES_ID'." This is a error associated with Microsoft SQL Server 2008 R2. STEP1: APPL...
Handheld Contact [1] - How to upgrade HHC on my mobile phone? BLACKBERRY: * Open the Internet Browser on your Blackberry * Go to WWW.HANDHELDCONTACT.COM/OTA * Choose the PROFESSIONAL EDITION and go to DOWNLOAD. * It is possible that you mu...
Sie möchten aus Act! heraus Etiketten drucken und wollen dazu eine Vorlage erstellen. Folgen Sie den nachstehenden Schritten: 1. Gehen Sie auf DATEI => DRUCKEN (alternativ STRG+P) 2. Sie finden 3 Spalten vor, bei der Sie in der linken die Ausw...
You are importing an Excel Sheet and you have a column which can be answered with "yes/no" for example: For example: CUSTOMER WANTS A SPECIAL DISCOUNT: YES / NO It can happen that one of your Staff-Members did nOT ANSWER WITH YES OR NO, ...
How to install Scan|IT [1]: The Scan|IT installation is pretty easy but sometimes we get a request on how to install Scan|IT the right way. To understand the easy 3 installation Steps you need to know that Scan|IT needs the Card-Scan Software to ...
Ausgegraute Felder bei Firmen Es gibt mehrere Möglichkeiten, Firmensätze die ausgegraut sind wieder editierbar zu machen: Die beiden ersten Möglichkeiten sind manuell und können lediglich auf 1 Firma pro Durchgang angewendet werden. Dies ist für ...
MAILSTORE SUCHE - WIE SIE IN MAILSTORE EFFIZIENT SUCHEN 1. Problem: Bei Der Suche Nach Einer Bestimmten E-Mail Domäne Liefert Mailstore Kein Ergebnis (WORTSTAMM) Lösung: Bei Der Mailstore Suche Muss Es Sich Um Ein Vollständiges Wort Handeln. Eine E-Ma...
DETERMINING WHICH FILE TO DOWNLOAD: Sage ACT! 2013 (v15) and above, download file: DOT_NET_40_ACT_UNINSTALLER.EXE [1] Sage ACT! 2012 (v14) and below, download file: DOT_NET_35_ACT_UNINSTALLER.EXE [2] * Right-click the appropriate file from the FI...
DELETE ACT! PRO OR ACT! PREMIUM V16 COMPLETELY 1. (RECOMMENDED) BACK UP: If you intend to continue using Act!, please ensure that you have a current backup of all Act! contact databases as well as your ACT! E-mail database. 2. Stop the SQL Server (A...
ANPASSUNG VON LAYOUTS Das Layout stellt die Grundoberfläche Ihrer Act! AnwenderGUI dar. Dies beeinflusst wesentlich Ihren Workflow. Oft sind Layouts sehr individuell auf die Bedürfnisse der Firma zugeschnitten. So lassen sich alle wichtigen Informatio...
Sie telefonieren über eine Fritz!Box und haben Probleme bei der Signalqualität. Dies äußert sich als UNREGELMIGES RAUSCHEN, LEISES BRUMMEN oder STRENDE HINTERGRUNDGERUSCHE. Diese Probleme treten sowohl unregelmäßig während der Telefonie, regelmäßig w...
YOU ARE USING ACT! FOR WEB AND YOU RECEIVED AN ERROR MESSAGE FROM ACT! LIKE: 1. "ACT! LAYOUT COULD NOT BE LOCATED" 2. "THE FILE BASIC COMPANY LAYOUT - 1024X768.ALY COULD NOT BE LOCATED. Please select a different layout at the bottom of the screen. For...
You are using our Dial|IT Addon and Act! closes directly after the Start-Screen of Act! Most likely it will happen that after this Page Act! is closing without any Errors. This Problem only appears when the user logged in and trying to execute Act...
You have a Excel file with different columns and and one of these columns is set as a picture field. For example it looks like this: _FIRST NAME_ _LAST NAME_ _COMPANY_ _ADDRESS_ _POSTAL_ _CITY_ _COUNTRY_ _PICTURE FIELD_ ...
Your Act! Sync is not working properly and you already created a new Sync Database. The Sync is still not able to finish and stops or can not even be started. The Solution is pretty easy. Sometimes it is possible that the Sync Server Service is not...
Um eine Excel Liste aus Act! heraus zu erstellen gehen Sie wie folgt vor: 1. LSUNG FR ACT! V16 PRO/PREMIUM 1. Klicken Sie auf "Gruppe" und wählen Sie eine Gruppe aus. 2. Rechtsklick auf die Kontakte, die sich in der Gruppe befinden und "Suche ...
How to upgrade Act! 2010 to Act! v16. You have Act!2010 and want to upgrade to Act! v16 (in this Instruction we also have Dial|IT installed to show you how to Upgrade to the new Act! Version with 1 or more Addons installed) 1. Uninstall Addon Un...
UMZUG EINER ACT! DATENBANK AUF EINEN ANDEREN SERVER Sie möchten Ihre Act! Datenbank auf einen anderen Server umziehen und verschieben die Datenbank Files. Hier kann es dazu kommen, dass die Pfade nicht geändert werden, wo Act! Anhänge speichert. ...
HOW TO REMOVE .NET FROM YOUR PC (WITH REGISTRY KEYS, FILES, DIRECTORYS AND VALUES; FULL UNINSTALL) .NET Framework is a software framework developed by Microsoft. It provides a language interoperability across many programming languages. This Knowledge...
While CSV is a industrie Standard, there are still a lot of options that must be considerd wihle working with CSV files. Unfortunanly the Wizzard of Excel is not very helpfull when it comes to open data that is stored in CSV format. we did find a b...
How to capture Screenshots on different mobile devices: Apple IPhone + Apple Ipad : Hold down the HOME BUTTON and KLICK on the \"ON/OFF\" BUTTON (just tip it) The Buttons are marked green in the picture below! Blackberry Z10: Press the VOLUME + A...
YOU RECEIVE THE FOLLOWING ERROR: Error "Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately." when you try t...
Sie möchten Ihre Zeitzone eines Act! Nutzers umstellen. Dies funktioniert via ACT! Diagnostics. Dieses Tool bietet Ihnen die Möglichkeit die Zeitzone eines einzelnen oder mehrerer Nutzer Ihrer Act! Datenbank zu ändern. Wenn ein Nutzer in einer Zeitzone...
If you are not sure if you can reach our licensing server for registring one or more addons, you can simply check that by entering the following URL into your Browser: http://licence3.addons-for-act.de/lpweb/lpws.asmx [1] Step 1: Open your browse...
Fehler: _Die COM-Klassenfactory für die Komponente mit CLSID {000209FF-0000-0000-C000-000000000046} konnte aufgrund des folgenden Fehlers nicht abgerufen werden: 80080005 Starten des Servers fehlgeschlagen (Ausnahme von HRESULT: 0x80080005 (CO_E_SERVER_EX...
when you are using Handheldcontact, you may also want to use googlemaps for the routing/navigation. but if your carier is not covering the area, where you are planing to travel you may find this to costy. (rooming) there is a easy trick that help...
Wenn Sie Handheldcontact oder Act Connect verwenden, dann verwenden Sie ggf, auch Googlemaps um zu einem Kontakt zu kommen. Wenn Sie außerhalb der reichweite ihres Providers sind, dann müßen sie, um googleMaps zu verwenden das Rooming eingeschaltet...
Nachdem Upgrade von Google auf die neue Google Maps Version wird diese auf dem Tab Web Info nur noch als leere Karte dargestellt. LSUNG: VERWEISEN SIE AUF DEN KLASSISCHEN GOOGLE MAPS LINK. ANLEITUNG ZUR AKTUALISIERUNG VON \"GOOGLE MAPS\" 1.Klick...
YOU HAVE SETUP LINKED FIELDS BETWEEN COMPANIES AND CONTACTS. YOU FIND WHEN YOU PERFORM AN UPDATE OF THE LINKED FIELDS, SOME OF THEM ARE NOT UPDATED. _Explanation of Swiftpage_: This will occus because of an issue that prevents fields in a spillover ta...
Wir lassen Sie mit Ihren Fragen nicht alleine, mit unseren Fernwartungstools k
WIESO SOLLTEN SIE DAS ACT! BACKUP ANSTATT EINEM SQL BACKUP DURCHFHREN? Das Act! Backup enth
recently we did see a bunch of requests of customers that try to install ACT16 on a XP & Vista pc, and it fails due to the fact that i.e. the installer 4.5 can not be installed. http://support.microsoft.com/kb/942288/ [http://support.microsoft.com/kb/94...
To AVOID PROBLEMS with an Act! Installation follow this guide: * Check the SYSTEMREQUIREMENTS [HTTPS://KAYAKO.CRMADDON.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/161/0/ACT-V16-SYSTEM-REQUIREMENTS] for your PC * If not existing on your PC install .NET ...
Windows Firewall Exceptions for ACT! FIREWALL EXCEPTIONS FOR ACT! FOR PERFORMANCE REASONS WE STRONGLY RECOMEND TO DISABLE THE WINDOWS FIREWALL IF YOU ARE ACCESSING YOUR ACT FROM INSIDE. ACESSING YOUR SQL SERVER FROM THE WAN, IS NOT RECOMENDED DUE TO ...
Recently some customers did note that starting Outlook is taking a huge amount of time, since ACT is installed. you may want to install the following patch [http://downloads.crmaddon.com/tools/InstallMicrosoftVbeInteropv100.zip] provided by Microsoft. ...
Most popular articles 
 
Newest articles